This course is a comprehensive guide to leadership in the hospitality industry. From the basics in theory such as communication, customer service, housekeeping and resource control to the practical aspects like food and beverage storage, food production and serving, health and hygiene and safety and security within the industry, this course has it all.
SACOB Short Courses are not accredited and are intended to offer you knowledge and skills in a particular field and is a non-credit bearing short course.
- Description
- Overview
- Qualification
- Designation
- Requirements
- Duration
- Packages
- Assessment
- What's Next?
Description
This course is a comprehensive guide to leadership in the hospitality industry. From the basics in theory such as communication, customer service, housekeeping and resource control to the practical aspects like food and beverage storage, food production and serving, health and hygiene and safety and security within the industry, this course has it all.
Overview
Leading teams
Controlling resources
Food productions operations: Part 1
Food productions operations: Part 2
Supervising food and beverage services
Supervising food and beverage services
Supervising functions
Developing recipes, storage and dispatch processes
Supervising cellar and beverage storage operations
Supervising housekeeping services
Supervising guest reception services
Health, hygiene, safety and security in hospitality
Customer service and relationships
Sustainable hospitality
Qualification
SACOB Certificate of Completion
Designation
This Short Course can qualify you for an advantage in studying in the field of social media, and can make you eligible to take on more senior responsibilities in your current position.
Requirements
This course is suited for anyone who is wanting to gain knowledge and understanding within the field. There are no specific entrance requirements.
Duration
10 weeks
Packages
Online Standard:
- Textbooks
- Introduction Video
- Q & A Platform
- Concept Videos
- Forums
Assessment
Self-assessment quizzes
Timed Quiz 1
Written assignment
Timed Quiz 2
What's next
You are now eligible to further your studies and sharpen your skills with more short courses or take it a level up and go for a professional body certification to build onto these vital skills.
Check them out here
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