This course covers the fundamentals of effective communication in organizational contexts, including the communication process, formal vs. informal communication, negotiation, conflict resolution, and the impact of information technology on organizational communication.
SACOB Micro Courses are not accredited and are intended to offer you knowledge and skills in a particular field and is a non-credit bearing course.
Description
Accreditation
This is a SACOB Short Learning Programme or Short Course.
Overview
1.1 Introduction
1.2 Key terms and definitions
1.3 Defining communication
1.4 The communication process
1.5 Barriers to communication
1.6 Communication in an organisation
1.7 Negotiation
1.8 Conflict management
1.9 Information and communication technology (ICT)
1.10 Management in practice
1.11 Summary
Qualification
Certificate of Completion of SACOB Micro Course
Requirements
This course is suited for anyone who is wanting to gain knowledge and understanding within the field. There are no specific entrance requirements.
Duration
4 weeks
Packages
Online Standard:
- Coursebook Access
- Concept Videos
- Section Quizzes
- Practical Examples
- Unit Summaries
Assessment
Final Online Quiz
What's next
You are now eligible to further your studies and sharpen your skills with more short courses or take it a level up and go for a professional body certification to build onto these vital skills.
Check them out here
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